Privacy Policy

Last updated: Monday, September 4, 2023


Privacy policy for end-users of Naer

1 General

Cohere XR AS ("Cohere XR") provides Naer, which is a virtual reality-based software for use in companies ("the Software"). The Software allows users to arrange and participate in virtual workshops. Cohere XR is dedicated to maintaining the privacy of users of the Software. Cohere XR processes certain personal data as the data controller, which means that we determine the purpose of processing this personal data. Cohere XR is responsible for processing and storing your personal information in a secure manner. We, therefore, implement technical and organizational measures that are sustainable for ensuring that the treatment is in accordance with legislation. Note, however, that other third parties may be the data controller for processing other information. If you for example have gained access to Cohere XR through a company you are affiliated with, the company will be responsible for processing for most purposes, while Cohere XR will be the data processor on behalf of the company. If you want more information about how third parties process your personal information, you can read more about this in the relevant third parties’ privacy statement. This statement ("The privacy statement") describes how we process your personal information and which rights you have as registered. Personal information is all assessments or information which can be linked to individuals. You can send us an email to contact@naer.io at any time if you have any questions about privacy or wish to exercise your rights as registered.

2 About the collection of personal information

2.1 Purpose of the processing

Cohere XR processes personal information for the following purposes: Administration and access to the Software.

Cohere XR processes personal information to manage your access to the Software, which means creating a user to give you access to a virtual workshop, to notify you that you have been invited to participate in workshops, and to give you the opportunity to store your content in the Software. Improvement and development of the Software. Cohere XR processes personal data to analyze how users utilize the Software, and how users’ activity level is (for example through sensor data), so that we can improve and develop the Software. For the record: We do not store audio or video in the Software.

2.2 Which personal information we collect

Cohere XR processes the following personal information:

  • Name
  • Email
  • Company- and team-affiliation
  • Visitor statistics
  • Usage pattern

2.3 Processing basis

We process personal data on the basis of the following processing basis:Eligible interests. We create and manage user accounts to give you access to the Software and process user behavior information in order to develop and improve the Software, based on our eligible interests. Our assessment is that the processing is necessary for purposes related to our eligible interests and that these take precedence over your privacy.

2.4 Storage of personal information

Your personal information is only stored for as long as it is necessary to achieve the purpose of the processing. When it is no longer necessary to process the personal data, we will delete it, unless storage is required by law.

2.5 Sharing of personal information

In some cases, we share personal information with our subcontractors, such as cloud storage service providers, who are engaged by us to provide services. These subcontractors process personal information on our behalf and only in accordance with our instructions. In order to retain and secure your personal information, we always enter into data processor agreements with our subcontractors. All processing of your personal data takes place within the EU/EEA unless otherwise stipulated in the data processor agreement.

3 Your rights

When we process personal information about you, you are registered. As a registered user, you have the following rights as a starting point:

Right to access. You can access personal information and information on how we process it.

  • Right to correction. You can ask us to correct incorrect personal information about you.
  • Right to erasure (the right to be forgotten). You can ask us to erase your personal information, which we will respect and follow. - Right to limitation. You can ask us to limit the processing of your personal information.
  • Right to protest. You can protest against the processing of your personal information.
  • Data portability. You can ask us to provide the personal information to you or others in a structured, commonly used and machine-readable format.

Please note that exceptions to the mentioned rights may apply. For example, we may not disclose personal information if it violates the duty of confidentiality, or if we are required by law to store the information. If you wish to exercise your rights as registered, you can send us an email at contact@naer.io. In order for us to be able to make sure that you are who you claim to be, we may ask you to identify yourself.

4 Contact information and complaint

If you wish to complain about our processing of personal information, you can contact us by email (see below) or to the Norwegian Data Protection Authority. Contact information for the Norwegian Data Protection Authority can be found here.If you have questions about how we process your personal information, you can contact us at contact@naer.io.